These general conditions of sale are intended to govern the commercial relations between the company Végétaux d'Ailleurs International whose postal address is: BP 108 - Ngaparou - Senegal and the customer defined as the user of the site www.baobabafrica. com

ARTICLE 1 - ACCEPTANCE OF THESE GENERAL CONDITIONS
These general conditions of sale are systematically brought to the attention of each potential buyer to enable him to place an order with complete peace of mind. Consequently, the fact for an Internet user to confirm his order on the site www.baobabafrica.com is worth full and whole acceptance of the present general conditions of sale in their entirety.

ARTICLE 2 – ARTISAN CHARACTER OF THE PRODUCTS
The characteristics of the products offered for sale are presented on the site www.baobabafrica.com. The photographs do not enter the contractual field. The responsibility of the company Végétaux d'Ailleurs International cannot be engaged if errors are introduced. The products offered are all of artisanal origin, made by hand. Minimal differences may appear between two same products (dimensions, weight) without the responsibility of the company Végétaux d’Ailleurs International being engaged.
The company Végétaux d'Ailleurs International manufactures refined and exclusive decorative objects and distributes them to individuals and professionals.

ARTICLE 3 - PRICE
The prices of our products are indicated in Euros excluding taxes excluding participation in processing and shipping costs or including tax and made customer by La Poste.
The prices are considered departure, they are established according to the current economic conditions. They are prices that may be subject to change if economic or monetary fluctuations occur during the sales season.
The buyer will be informed, if applicable, of these modifications before shipment. The prices invoiced will be those in effect on the day of delivery.
The contract is validly concluded with regard to the seller only when he has confirmed his acceptance. The seller reserves the right to replace, unless otherwise ordered by the buyer, the missing items in the variety or size requested, by others of the variety, size and price that approach the more.
For professionals, a minimum order of €300 is required, excluding phytosanitary certificate and transport.


Shipments are made to most countries in the world. The buyer is the importer, he will have to make his personal business of the payment of customs duties, local taxes, import duties or state taxes, phytosanitary certificate, or CITES CERTIFICATE likely to be payable. These duties and taxes are not the responsibility of Végétaux d’Ailleurs International. They will be the responsibility of the buyer and are his full responsibility both in terms of declarations and payments to the authorities and competent bodies of his country. We advise him to inquire about these aspects with his local authorities. The shipment of plants can only be done if the customer is in order with the legislation on the importation of plants of his country.

All orders, whatever their origin, are payable in Euros.


Shipping costs vary depending on the product(s) ordered, their weight, their volume, the carrier and the place of delivery. When you place your order, the exact price will be indicated.

The products remain the property of Végétaux d'Ailleurs International until full payment of the price.

3.1 PROMOTIONS
Current promotions on the site are valid for a limited time and/or for a limited quantity. These promotions are only valid for purchases made online at www.baobabafrica.com. Under no circumstances can these promotions be valid on other online sales sites or at professional retailers, as well as at exhibition fairs.


ARTICLE 4 - ORDER On the Internet: www.baobabafrica.com
The contractual information is presented in French.
The information entered by the buyer when ordering commits him: in the event of an error in the wording of the addressee's contact details, the seller cannot be held responsible for the impossibility in which he finds himself to deliver the products.


ARTICLE 5 - VALIDATION
By clicking on the Validate button at the end of the ordering process, the buyer accepts all of these General Conditions of Sale fully and without reservation.

The data recorded by the company Végétaux d'Ailleurs International constitutes proof of all transactions concluded between the company Végétaux d'Ailleurs International and its client.

ARTICLE 6 - AVAILABILITY
Our product offers are offered within the limits of available stocks.

In case of unavailability of a product after placing the order, the buyer will be informed by e-mail or telephone as soon as possible. He will then be offered either to cancel or to exchange his order.

ARTICLE 7 - DELIVERY
“Free shipping” products are delivered by post (between 10 and 60 days) to the delivery address indicated by the buyer when ordering.
This will be particularly the case for large objects. Under no circumstances will the seller be held liable in the event of deterioration of one or more products shipped.

The times indicated at the time of placing the order are average times.
For large volume deliveries, the customer must agree on an appointment to receive the package.

ARTICLE 8 - PAYMENT
For individuals, the payment of purchases is made: by Paypal on the account of the internet address: www.baobabafrica.com or on estimate with sending of proforma invoice.
For professionals, a proforma invoice will be established on request, which must be returned signed and stamped by email or fax for validation.
All invoices are payable net on order and without discount (30€ increase for bank charges) to our SGBS bank account. – Saly agency - Senegal. No.: SN011 09032 006100193283 95 – SWIFT CODE: SGSNSNDAXXX
In the event of late payment, the amount of the invoice will be increased by the current bank discount rate at that time in Senegal and per month of delay.
All costs resulting therefrom shall be borne by the buyer.

Payment must always take place in Dakar or, in any case, it will be considered to have been made in Dakar.

The risks are borne by the buyer.

ARTICLE 9 - CUSTOMER SERVICE
For any questions or information, customer service is available by using the "contact us" link or by email on info@baobabafrica.com or on 00221 77 512 85 45

ARTICLE 10 - INTELLECTUAL PROPERTY
All texts, comments, works, illustrations and images reproduced on the site www.baobabafrica.com are reserved under copyright as well as intellectual property for the whole world.

As such and in accordance with the provisions of the Intellectual Property Code, only use for private use (subject to different or even more restrictive provisions of the Intellectual Property Code) is authorized.

Any other use constitutes counterfeiting and is sanctioned under Intellectual Property without the prior authorization of the company Végétaux d’Ailleurs International.


ARTICLE 11 - APPLICABLE LAW - DISPUTES
This contract is subject to Senegalese law. The language of this contract is French.

In the event of a dispute, only the Court of Mbour will be competent, even in the event of a warranty claim or multiple defendants.

ARTICLE 12 - PERSONAL INFORMATION

the company Végétaux d'Ailleurs International undertakes not to disclose to third parties the information that its client communicates to it, this information is considered confidential, it is only used by the internal services for the processing of its order.